Right of Withdrawal
If the Customer is a consumer the following right to cancel applies.
Right to cancel
You have the right to rescind this contract within fourteen days without giving any reason.
This time limit is fourteen days from the day on which you, or a third party stipulated by yourself who is not the carrier, had/has possession of the final goods.
In order to exercise your right to rescind the contract, you must send us
Telefon: +49 (0) 7162 30 50 815
an unambiguous declaration (e.g. by letter sent by post, fax or email) regarding your intent to rescind this contract. You may use the sample cancellation form for this, but it is not mandatory to do so.
To ensure your right to rescind this contract it is sufficient for you to send your declaration regarding exercising your right to rescind this contract before expiry of the cancellation period.
Consequences of rescinding the contract
If you rescind this contract we shall repay all payments we have received from you, including delivery costs, (excluding any additional costs resulting from your choice of a different delivery method than the cheapest standard delivery offered by us) immediately and within fourteen days at the latest from the date on which we received your letter stating your intent to rescind the contract. You will be reimbursed using the same payment method used in the original transaction unless expressly agreed otherwise; in no circumstances will you be charged fees for this reimbursement. We may refuse to process the reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earliest.
You must return the goods to us at
immediately, no later than within fourteen days from the day you informed us you wished to rescind the contract, or sent us your declaration to rescind the contract. This time limit is deemed to have been adhered to when you ship the goods before the expiry of fourteen days.
You shall bear the costs of returning the goods.
You must pay for any diminished value of the goods if this reduction in value results from your handling of the goods which was not necessary to inspect the condition, characteristics and functions of the goods.
***End of cancellation policy***